This is mistaken, and by abusing and misusing their customers they're destroying brand loyalty, which is perhaps the most important thing a company can have, especially one predominantly working in IP. Some game companies only see DRM from the narrow perspective of a publisher concerned about 'piracy' and feel entitled to dictate usage terms to their customer base due to feelings of ethical superiority. Additionally, because of the track-record of steep price drops on old games and the occasional steam-sale they blunt many of the down-sides of DRM (such as lack of used-games). Steam is more than just a DRM system, of course, and it's all of the benefits of the Steam-platform which make up for the poison at its heart (at least for a great many consumers). Steam may be heavily encumbered with DRM but Valve has piled on huge loads of sugar to make it palatable, more and more each year. Valve seems to be one of the few companies to make use of DRM that understands this.

It provides only negative value to the consumer by adding new restrictions and limitations.

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